Shift4 experienced a minor incident on September 21, 2022 affecting Card Processing, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Card Processing
Update timeline
- investigating Sep 21, 2022, 08:00 PM UTC
Please be advised that some customers using TSYS may be experiencing issues preventing them from processing credit card transactions. The Shift4 team is working to resolve these issues as quickly as possible. We sincerely apologize for the inconvenience. All other processors are functioning as expected.
- resolved Sep 21, 2022, 08:26 PM UTC
This incident has been resolved.