Shift4 experienced a minor incident on November 17, 2022 affecting Shift4 Dine POS - US, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 Dine POS - US
Update timeline
- investigating Nov 17, 2022, 09:40 PM UTC
We are aware of a cloud sync issue impacting a small number of SkyTab customers, which may result in a yellow status bar appearing on their SkyTab POS system, an error message on SkyTab Mobile, or errors when trying to access Lighthouse. Our technology team is engaged and working to resolve the issue as quickly as possible.
- resolved Nov 17, 2022, 10:14 PM UTC
This incident has been resolved.