Shift4 experienced a notice incident on June 26, 2023 affecting Card Processing, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Card Processing
Update timeline
- identified Jun 26, 2023, 10:26 PM UTC
Cash App credit card customers are seeing duplicate transactions. Cash App has publicly acknowledged the issue. Shift4 only sees one transaction, the issue is with Cash App which is owned by Square. Please navigate to https://status.cash.app to monitor updates directly from Cash App.
- resolved Jun 28, 2023, 01:34 PM UTC
This incident has been resolved.