Shift4 experienced a minor incident on July 10, 2023 affecting Shift4 Dine POS - US, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 Dine POS - US
Update timeline
- identified Jul 10, 2023, 06:13 PM UTC
We are aware of a minor issue with some of our SkyTab POS customers utilizing the Dual Pricing option as part of our Advantage Program. For impacted customers, the credit card pricing option may not be applied correctly. Please note that the POS system is otherwise fully operable, and this issue is isolated to applying Dual Pricing only.
- resolved Jul 10, 2023, 09:13 PM UTC
This incident has been resolved.