Shift4 incident

Lighthouse Business Manager Login and Accessibility Issues Reported

Notice Resolved View vendor source →

Shift4 experienced a notice incident on October 11, 2023 affecting Shift4 Customer Hub, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 06:22 PM UTC
Resolved
Oct 11, 2023, 07:28 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 11, 2023, 06:22 PM UTC

Affected components

Shift4 Customer Hub

Update timeline

  1. identified Oct 11, 2023, 06:22 PM UTC

    Shift4 is aware of an issue which may prevent customers from accessing or utilizing functions of Lighthouse Business Manager. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  2. identified Oct 11, 2023, 06:23 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 11, 2023, 07:28 PM UTC

    This incident has been resolved.