Shift4 experienced a minor incident on January 5, 2024 affecting Support Systems, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Support Systems
Update timeline
- identified Jan 05, 2024, 04:18 PM UTC
Our email vendor, SendGrid, has reported some technical issues affecting our email service. As a result, you may experience delays in email communications originating from the webserver. Please be assured that no emails will be lost during this time; they are being securely queued and will be delivered once the issue is resolved.
- resolved Jan 06, 2024, 04:31 PM UTC
This incident has been resolved.