Shift4 experienced a minor incident on October 29, 2022 affecting Shift4 Dine POS - US, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 Dine POS - US
Update timeline
- investigating Oct 29, 2022, 02:11 AM UTC
A small amount of SkyTab Mobile and SkyTab POS merchants may be experiencing a Lighthouse sync issue that is causing a yellow bar on our SkyTab POS. Our technical teams are engaged and will have an update shortly. Please note that gateway processing and all other products are unaffected.
- monitoring Oct 29, 2022, 02:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2022, 02:20 AM UTC
This incident has been resolved.