Shift4 incident

SkyTab Mobile and SkyTab POS yellow bar

Minor Resolved View vendor source →

Shift4 experienced a minor incident on November 5, 2022 affecting Shift4 Dine POS - US, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2022, 12:11 AM UTC
Resolved
Nov 05, 2022, 07:11 AM UTC
Duration
6h 59m
Detected by Pingoru
Nov 05, 2022, 12:11 AM UTC

Affected components

Shift4 Dine POS - US

Update timeline

  1. investigating Nov 05, 2022, 12:11 AM UTC

    A small amount of SkyTab Mobile and SkyTab POS merchants may be experiencing a Lighthouse sync issue that is causing a yellow bar on our SkyTab POS. Our technical teams are engaged and will have an update shortly. Please note that gateway processing and all other products are unaffected.

  2. resolved Nov 05, 2022, 07:11 AM UTC

    This incident has been resolved.