Shift4 experienced a minor incident on February 1, 2023 affecting Merchant Funding USA, lasting 23h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Funding USA
Update timeline
- investigating Feb 01, 2023, 01:49 PM UTC
Some batches settled on 01/31/2023 have experienced a delay in being deposited. We are working on identifying the root cause of the delay and implementing a fix quickly. The deposit should take place in your account no later than tomorrow morning. We apologize for any inconvenience this may have caused you.
- resolved Feb 02, 2023, 01:46 PM UTC
This incident has been resolved.