Shift4 experienced a minor incident on March 17, 2023 affecting Shift4 Dine POS - US and Mozart and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 Dine POS - USMozartMarketplace OrderingHospitality Online OrderingRestaurant Manager Online Ordering
Update timeline
- investigating Mar 17, 2023, 07:50 PM UTC
We are aware of a segment of customers who are experiencing issues with SkyTab Mobile or Online Ordering services. Our technical teams are engaged and working on a resolution that will be implemented shortly. We apologize for the inconvenience and appreciate your patience. Please note that all other systems are functioning normally.
- monitoring Mar 17, 2023, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2023, 09:33 PM UTC
This incident has been resolved.