Shift4 incident

Las Vegas Office Power Out & MyPortal/Citadel legacy site unavailable

Notice Resolved View vendor source →

Shift4 experienced a notice incident on August 14, 2024 affecting Other, lasting 13h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 12:21 PM UTC
Resolved
Aug 15, 2024, 02:18 AM UTC
Duration
13h 57m
Detected by Pingoru
Aug 14, 2024, 12:21 PM UTC

Affected components

Other

Update timeline

  1. investigating Aug 14, 2024, 12:21 PM UTC

    The LV office is without power and the myportal legacy site is unavailable. Our technical teams are engaged and striving to restore power shortly.

  2. resolved Aug 15, 2024, 02:18 AM UTC

    This incident has been resolved.