Shift4 incident

Skytab/LH Syncing

Minor Resolved View vendor source →

Shift4 experienced a minor incident on August 28, 2024 affecting Shift4 Dine POS - US, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 02:16 PM UTC
Resolved
Aug 28, 2024, 02:27 PM UTC
Duration
10m
Detected by Pingoru
Aug 28, 2024, 02:16 PM UTC

Affected components

Shift4 Dine POS - US

Update timeline

  1. monitoring Aug 28, 2024, 02:16 PM UTC

    Shift4 is aware of an issue impacting a small number of our SkyTab customers. As a precaution we do not recommend rebooting, clearing data or performing updates at this time. Our engineering team is looking into the issue at this time. Once resolved, the system will return to normal operation. We sincerely apologize for the inconvenience.

  2. resolved Aug 28, 2024, 02:27 PM UTC

    This incident has been resolved.