Shift4 experienced a major incident on March 9, 2025 affecting Transaction Manager, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Manager
Update timeline
- identified Mar 09, 2025, 02:59 AM UTC
Shift4 is aware of an issue which may prevent customers from accessing or utilizing functions of Lighthouse Transaction Manager. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- resolved Mar 09, 2025, 03:08 AM UTC
This incident has been resolved.