Shift4 experienced a minor incident on March 12, 2025 affecting Merchant Funding USA, lasting 7h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Funding USA
Update timeline
- identified Mar 12, 2025, 12:40 PM UTC
A funding delay has been identified affecting a subset of merchant accounts today, March 12th, 2025. Our team is actively working to resolve the issue, and we expect impacted merchants to receive their deposits within one business day (March 13th, 2025). Rest assured, we are addressing the situation with urgency. We apologize for the inconvenience.
- resolved Mar 12, 2025, 08:11 PM UTC
This incident has been resolved.