Shift4 experienced a notice incident on March 23, 2025 affecting Other, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Other
Update timeline
- identified Mar 23, 2025, 06:07 PM UTC
We are currently experiencing an issue with our phone and chat systems, neither system is able to accept contacts at this time. In the interim, please contact us at shift4.com/support using our webform contacts.
- identified Mar 23, 2025, 06:16 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 23, 2025, 06:17 PM UTC
This incident has been resolved.