ShareFile incident
Some ShareFile customers may be experiencing issues with their ShareFile account
Minor Vendor's status page →
Ongoing since 08:20 PM UTC, affecting ShareFile®.
The issue has been identified and a fix is being implemented.
Affected components
ShareFile®
Update timeline
- investigating Nov 09, 2026, 08:20 PM UTC
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
- investigating Nov 09, 2026, 08:30 PM UTC
Some ShareFile users may be experiencing issues previewing files. Downloading of files is not impacted.
- identified Nov 09, 2026, 08:36 PM UTC
The issue has been identified and a fix is being implemented.
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