ShareFile incident
Some ShareFile customers may be experiencing issues with their ShareFile account
ShareFile experienced a notice incident on September 21, 2026 affecting ShareFile®, lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Affected components
ShareFile®
Update timeline
- investigating Sep 21, 2026, 09:45 PM UTC
Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.
- resolved Sep 22, 2026, 02:45 AM UTC
This incident has been resolved.