Shakepay incident

Ethereum & USDC cashouts currently unavailable

Major Resolved View vendor source →

Shakepay experienced a major incident on September 4, 2026 affecting Ethereum cashouts, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 07:18 PM UTC
Resolved
Sep 04, 2026, 08:00 PM UTC
Duration
42m
Detected by Pingoru
Sep 04, 2026, 07:18 PM UTC

Affected components

Ethereum cashouts

Update timeline

  1. investigating Sep 04, 2026, 07:18 PM UTC

    We are currently investigating this issue.

  2. identified Sep 04, 2026, 07:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2026, 07:39 PM UTC

    A fix has been implemented and we're currently broadcasting the remaining of the transaction backlog. Thank you for your patience.

  4. resolved Sep 04, 2026, 08:00 PM UTC

    This incident has been resolved.