Shakepay experienced a minor incident on November 3, 2025 affecting Ethereum cashouts, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Ethereum cashouts
Update timeline
- identified Nov 03, 2025, 11:39 PM UTC
We've identified an issue preventing USDC cashout from the app. We're working on a fix - Estimated time of resolution is 7:15 PM ET. Thank you for your patience
- monitoring Nov 04, 2025, 12:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2025, 12:12 AM UTC
This incident has been resolved.