Shakepay experienced a notice incident on November 13, 2025, lasting 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 13, 2025, 07:26 PM UTC
An issue affecting a third-party provider is impacting a subset of users in regards to email communication.
- resolved Nov 13, 2025, 08:27 PM UTC
This incident has been resolved.