Shakepay incident

Background jobs stuck

Notice Resolved View vendor source →

Shakepay experienced a notice incident on December 11, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 11:39 AM UTC
Resolved
Dec 11, 2025, 12:06 PM UTC
Duration
26m
Detected by Pingoru
Dec 11, 2025, 11:39 AM UTC

Update timeline

  1. investigating Dec 11, 2025, 11:39 AM UTC

    Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.

  2. monitoring Dec 11, 2025, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 12:06 PM UTC

    This incident has been resolved.