Shakepay incident

Slow API

Minor Resolved View vendor source →

Shakepay experienced a minor incident on February 5, 2026 affecting Website and Buy and sell and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 05:10 PM UTC
Resolved
Feb 05, 2026, 05:24 PM UTC
Duration
13m
Detected by Pingoru
Feb 05, 2026, 05:10 PM UTC

Affected components

WebsiteBuy and sellMobile appsAuthentication

Update timeline

  1. investigating Feb 05, 2026, 05:10 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 05, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2026, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 05:24 PM UTC

    This incident has been resolved.