Shakepay incident

API Performance Degraded

Minor Resolved View vendor source →

Shakepay experienced a minor incident on September 29, 2026 affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 10:52 PM UTC
Resolved
Sep 29, 2026, 11:15 PM UTC
Duration
22m
Detected by Pingoru
Sep 29, 2026, 10:52 PM UTC

Affected components

Interac e-Transfer fundingInterac e-Transfer cashoutsWebsiteBitcoin fundingBitcoin cashoutsBuy and sellMobile appsEthereum fundingEthereum cashoutsAuthentication

Update timeline

  1. investigating Sep 29, 2026, 10:52 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2026, 10:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2026, 11:15 PM UTC

    This incident has been resolved.