Affected components
Shadow PCShadow PC (Frankfurt (DEFRA01))
Update timeline
- investigating May 05, 2026, 06:07 PM UTC
Several servers hosting our Power offer are Down. Users may be put in queue before being able to start their Shadow
- identified May 05, 2026, 06:31 PM UTC
Some of the servers are repaired. We follow the process to pu them back in Production. We should get more slots in aroune 15 to 20 minutes.
- identified May 05, 2026, 06:42 PM UTC
The first servers are back in production. We are going on fixing the remaining ones.
Looking to track Shadow downtime and outages?
Pingoru polls Shadow's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Shadow reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Shadow alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Shadow for free
5 free monitors · No credit card required