SFax experienced a notice incident on July 8, 2025 affecting Sfax API, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Sfax API
Update timeline
- investigating Jul 08, 2025, 04:34 PM UTC
Intermittent outbound transmission delays have been reported and are currently under review. Updates will be provided as soon as possible.
- monitoring Jul 08, 2025, 05:41 PM UTC
The issue has been resolved, and queued outbound messages are now being processed. Queues are being monitored, and the initial cause is being reviewed.
- resolved Jul 08, 2025, 07:29 PM UTC
The impacted job causing the outbound delays has been identified, and all outbound queues have now cleared. This incident is being set as Resolved.