Resolved after 1 hour 7 minutes, affecting Sfax API, on August 29, 2025.
All queues have cleared, and outbound processing is no longer experiencing any delay. Incident resolved.
Affected components
Sfax API
Update timeline
- investigating Aug 29, 2025, 07:17 PM UTC
Outbound delays have been identified when sending via the Sfax Print Driver. This issue is currently being reviewed, and updates will be provided as soon as possible.
- monitoring Aug 29, 2025, 07:33 PM UTC
The issue has been identified, and the corresponding service has been restarted. Queued messages are now being processed and monitored.
- resolved Aug 29, 2025, 08:25 PM UTC
All queues have cleared, and outbound processing is no longer experiencing any delay. Incident resolved.
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