Resolved after 59 minutes, affecting Sfax API, on September 24, 2025.
All queues have cleared, and performance has been restored to nominal levels. The incident has been resolved.
Affected components
Update timeline
- investigating Sep 24, 2025, 08:18 PM UTC
Sfax Inbound traffic is experiencing degraded performance, potentially causing delays in processing inbound faxes. At this time, the issue appears to be isolated to a small subset of numbers. This is behavior is under review, and updates will be provided as soon as they are available.
- monitoring Sep 24, 2025, 08:40 PM UTC
The issue has been identified and resolved. Queues are being monitored.
- resolved Sep 24, 2025, 09:17 PM UTC
All queues have cleared, and performance has been restored to nominal levels. The incident has been resolved.
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