Setu incident
Digilocker High Upstream Latency
Ongoing since 07:39 AM UTC, affecting Digilocker.
Dear Customer, We want to inform you that our Digilocker services are currently facing high latency due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu
Affected components
Update timeline
- investigating Oct 31, 2026, 07:39 AM UTC
Dear Customer, We want to inform you that our Digilocker services are currently facing high latency due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu
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