Setu incident
UPI - Degraded performance
Ongoing since 08:45 PM UTC, affecting UPI - Merchant Acquiring (AXIS).
Dear Customer, We want to inform you that our UPI platform is currently experiencing service degradation affecting both reliability and performance. We understand the inconvenience this may cause and actively investigating and working to restore normal operations as quickly as possible. **Current Issues:** * Slower response times – successful requests may take longer than usual If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu
Affected components
Update timeline
- investigating Oct 29, 2026, 08:45 PM UTC
Dear Customer, We want to inform you that our UPI platform is currently experiencing service degradation affecting both reliability and performance. We understand the inconvenience this may cause and actively investigating and working to restore normal operations as quickly as possible. **Current Issues:** * Slower response times – successful requests may take longer than usual If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu
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