Serval incident

Intermittent connectivity issues with EU1 shard

Minor Resolved

Serval experienced a minor incident on August 20, 2026 affecting Application, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 10:27 AM UTC
Resolved
Aug 20, 2026, 11:24 AM UTC
Duration
57m
Detected by Pingoru
Aug 20, 2026, 10:27 AM UTC

Affected components

Application

Update timeline

  1. identified Aug 20, 2026, 10:27 AM UTC

    We have identified an issue causing intermittent connectivity issues with our EU deployment. We are working to implement a fix.

  2. monitoring Aug 20, 2026, 11:02 AM UTC

    We have deployed a fix and are monitoring for service recovery and stability.

  3. resolved Aug 20, 2026, 11:24 AM UTC

    This incident has been resolved.