Serval incident

Email delivery issues

Minor Resolved

Serval experienced a minor incident on September 19, 2026 affecting Application, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 05:59 PM UTC
Resolved
Sep 19, 2026, 06:56 PM UTC
Duration
57m
Detected by Pingoru
Sep 19, 2026, 05:59 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 19, 2026, 05:59 PM UTC

    We are experiencing email deliverability issues due to a AWS SES rate-limit issue. We are working with AWS support to get it resolved ASAP.

  2. resolved Sep 19, 2026, 06:56 PM UTC

    This was resolved by a rate limit increase.