Serval experienced a minor incident on April 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 22, 2026, 05:15 PM UTC
Type: Incident Duration: 9 hours and 16 minutes Affected Components: Workflows Apr 22, 22:00:47 GMT+0 - Monitoring - We have mitigated issues contributing to performance and workflow service availability and are continuing to investigate further reports of degraded performance. We will provide an update at 4 PM PT or earlier as our mitigation efforts progress. Apr 22, 23:14:20 GMT+0 - Monitoring - We are continuing to work on performance improvements. We will provide an update at 5 PM PT or earlier as our mitigation efforts progress. Apr 23, 00:06:17 GMT+0 - Monitoring - We are continuing to work on performance improvements. We will provide an update at 6 PM PT or earlier as our mitigation efforts progress. Apr 23, 00:59:08 GMT+0 - Monitoring - We are working on additional fixes to improve workflow performance and availability. We will provide an update at 7PM or earlier as work progresses. Apr 23, 02:02:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 23, 02:31:13 GMT+0 - Resolved - We have confirmed fixes have resolved performance issues. We are implementing performance fixes across all services to improve performance and reliability moving forward. Apr 22, 17:15:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 22, 17:59:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.