Serval incident

SSO Login Issues

Major Resolved

Serval experienced a major incident on September 18, 2026 affecting Login, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 11:07 PM UTC
Resolved
Sep 18, 2026, 11:35 PM UTC
Duration
27m
Detected by Pingoru
Sep 18, 2026, 11:07 PM UTC

Affected components

Login

Update timeline

  1. investigating Sep 18, 2026, 11:07 PM UTC

    We are currently investigating issues with SSO-based login. It appears to be an issue with a downstream auth-provider, WorkOS. See

  2. resolved Sep 18, 2026, 11:35 PM UTC

    This issue is resolved. WorkOS has recovered from their API errors.