Serval experienced a minor incident on August 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2026, 05:30 AM UTC
Type: Incident Duration: 3 hours and 10 minutes Affected Components: Application, Workflows Aug 7, 07:48:33 GMT+0 - Identified - We have identified additional contributing factors that are impacting Serval availability. We are working to restore service and will provide updates as they become available. Aug 7, 08:01:17 GMT+0 - Monitoring - We have implemented mitigations for issues impacting availability and are monitoring recovery. Aug 7, 08:41:04 GMT+0 - Resolved - This incident has been resolved. Aug 7, 05:30:52 GMT+0 - Investigating - We are currently investigating this incident. Aug 7, 05:45:00 GMT+0 - Identified - We have identified the root cause of the availability issue and are implementing a fix. Aug 7, 06:15:00 GMT+0 - Identified - We are deploying the fix and monitoring the result. Aug 7, 07:04:14 GMT+0 - Monitoring - We have deployed the fix and are monitoring service recovery.