Serval incident

Help agent responsiveness

Minor Resolved View vendor source →

Serval experienced a minor incident on May 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 04:02 AM UTC
Resolved
May 10, 2026, 04:02 AM UTC
Duration
—
Detected by Pingoru
May 10, 2026, 04:02 AM UTC

Update timeline

  1. resolved May 10, 2026, 04:02 AM UTC

    Type: Incident Duration: 1 minute Affected Components: Website May 10, 04:02:54 GMT+0 - Identified - We have identified an issue with an upstream provider impacting help agent responses. We are currently working on a fix. May 10, 04:04:00 GMT+0 - Resolved - This incident has been resolved.