Serval experienced a minor incident on May 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 12, 2026, 09:42 PM UTC
Type: Incident Duration: 30 minutes May 12, 21:42:37 GMT+0 - Investigating - Serval is not creating tickets when emails are sent to existing intake addresses. We are currently investigating this incident. May 12, 22:12:47 GMT+0 - Resolved - This incident has been resolved.