Serval incident

Elevated error rates with the invalid_prompt error code

Minor Resolved View vendor source →

Serval experienced a minor incident on July 29, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 12:55 AM UTC
Resolved
Jul 29, 2026, 12:55 AM UTC
Duration
—
Detected by Pingoru
Jul 29, 2026, 12:55 AM UTC

Update timeline

  1. resolved Jul 29, 2026, 12:55 AM UTC

    Type: Incident Duration: 3 days, 12 hours and 51 minutes Affected Components: Third Party: OpenAI → APIs → Chat Completions Jul 29, 00:55:27 GMT+0 - Investigating - We are investigating the issue for the listed services. Jul 29, 01:39:33 GMT+0 - Monitoring - We have applied the mitigation and are monitoring the recovery. Jul 29, 02:20:19 GMT+0 - Resolved - All impacted services have now fully recovered.