Serval incident

Issues with help agent responses and running workflows

Minor Resolved View vendor source →

Serval experienced a minor incident on September 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 07:57 PM UTC
Resolved
Sep 04, 2026, 07:57 PM UTC
Duration
—
Detected by Pingoru
Sep 04, 2026, 07:57 PM UTC

Update timeline

  1. resolved Sep 04, 2026, 07:57 PM UTC

    Type: Incident Duration: 30 minutes Affected Components: Application, Workflows Sep 4, 19:57:29 GMT+0 - Investigating - We are currently investigating this incident. Sep 4, 20:11:35 GMT+0 - Identified - We have identified a root cause and are implementing a fix. Sep 4, 20:13:51 GMT+0 - Monitoring - We implemented a fix and are currently monitoring recovery. Sep 4, 20:18:03 GMT+0 - Monitoring - We are observing a return to normal behavior and are continuing to monitor recovery. Sep 4, 20:27:49 GMT+0 - Resolved - This incident has been mitigated. We are working to implement long-term preventative fixes.