Serval experienced a minor incident on September 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 11, 2026, 09:08 AM UTC
Type: Incident Duration: 5 days, 13 hours and 28 minutes Affected Components: Third Party: OpenAI → APIs → Chat Completions, Third Party: OpenAI → APIs → Responses Sep 11, 09:08:15 GMT+0 - Identified - We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Sep 11, 10:09:47 GMT+0 - Monitoring - We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic. We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery Sep 11, 11:21:43 GMT+0 - Resolved - All impacted services have now fully recovered.