Serval incident

We are seeing elevated error rates across API models

Minor Resolved View vendor source →

Serval experienced a minor incident on September 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 09:29 PM UTC
Resolved
Sep 17, 2026, 09:29 PM UTC
Duration
—
Detected by Pingoru
Sep 17, 2026, 09:29 PM UTC

Update timeline

  1. resolved Sep 17, 2026, 09:29 PM UTC

    Type: Incident Duration: 21 hours Affected Components: Third Party: OpenAI → APIs → Chat Completions, Third Party: OpenAI → APIs → Responses Sep 17, 20:20:00 GMT+0 - Identified - We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Sep 17, 21:20:00 GMT+0 - Monitoring - We have applied the mitigation and are monitoring the recovery. Sep 17, 21:50:36 GMT+0 - Resolved - All impacted services have now fully recovered.