Serval incident

Elevated errors for GPT-5.6 Sol on the API

Minor Resolved

Serval experienced a minor incident on September 11, 2026 affecting Third Party: OpenAI (Third Party: OpenAI → APIs → Chat Completions) and Third Party: OpenAI (Third Party: OpenAI → APIs → Responses), lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 09:08 AM UTC
Resolved
Sep 11, 2026, 11:21 AM UTC
Duration
2h 13m
Detected by Pingoru
Sep 11, 2026, 09:08 AM UTC

Affected components

Third Party: OpenAI (Third Party: OpenAI → APIs → Chat Completions)Third Party: OpenAI (Third Party: OpenAI → APIs → Responses)

Update timeline

  1. identified Sep 11, 2026, 09:08 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 11, 2026, 10:09 AM UTC

    We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic. We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery

  3. resolved Sep 11, 2026, 11:21 AM UTC

    All impacted services have now fully recovered.