Serval incident

Degraded performance with help agent

Minor Resolved

Serval experienced a minor incident on September 3, 2026 affecting Application, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:30 AM UTC
Resolved
Sep 03, 2026, 11:03 AM UTC
Duration
33m
Detected by Pingoru
Sep 03, 2026, 10:30 AM UTC

Affected components

Application

Update timeline

  1. investigating Sep 03, 2026, 10:30 AM UTC

    We are currently investigating this incident.

  2. resolved Sep 03, 2026, 11:03 AM UTC

    We have observed performance returning to normal baseline. We are implementing longer term fixes to address this class of performance degradation. This incident has been resolved.