Sertifi incident

Payments Unable to Process

Minor Resolved View vendor source →
Started
Mar 25, 2026, 04:55 PM UTC
Resolved
Mar 25, 2026, 06:02 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 25, 2026, 04:55 PM UTC

Affected components

Payment services (Payment services)Payments (Payments)

Update timeline

  1. investigating Mar 25, 2026, 04:55 PM UTC

    We have identified the issue causing payments to not process. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.

  2. resolved Mar 25, 2026, 06:02 PM UTC

    The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.

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