Sertifi experienced a minor incident on March 25, 2026 affecting Payment services (Payment services) and Payments (Payments), lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Payment services (Payment services)Payments (Payments)
Update timeline
- investigating Mar 25, 2026, 04:55 PM UTC
We have identified the issue causing payments to not process. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
- resolved Mar 25, 2026, 06:02 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.