Sentry incident

Delayed ingestion of errors in EU

Critical Resolved View vendor source →

Sentry experienced a critical incident on September 18, 2026 affecting Dashboard and EU Error Ingestion and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 08:36 AM UTC
Resolved
Sep 18, 2026, 11:57 AM UTC
Duration
3h 20m
Detected by Pingoru
Sep 18, 2026, 08:36 AM UTC

Affected components

DashboardEU Error IngestionEU Errors AlertingEU Attachment IngestionEU Span Ingestion

Update timeline

  1. investigating Sep 18, 2026, 08:36 AM UTC

    We are currently investigating an issue that causes new errors to be delayed in the EU region.

  2. investigating Sep 18, 2026, 09:00 AM UTC

    We have implemented a mitigation and are starting to recover.

  3. investigating Sep 18, 2026, 09:53 AM UTC

    We are processing real-time data again and are working on burning our backlog.

  4. monitoring Sep 18, 2026, 09:54 AM UTC

    We are processing real-time data again and are working on burning our backlog.

  5. monitoring Sep 18, 2026, 10:56 AM UTC

    We have identified a networking issue with an upstream provider and are working on mitigations.

  6. identified Sep 18, 2026, 10:58 AM UTC

    We have identified a networking issue with an upstream provider and are working on mitigations.

  7. identified Sep 18, 2026, 11:45 AM UTC

    Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

  8. resolved Sep 18, 2026, 11:57 AM UTC

    We are processing real-time data for all data types again.