Sentry incident

Delayed ingestion of errors in EU

Resolved after 3 hours 20 minutes, affecting Dashboard and EU Error Ingestion and 1 more, on September 18, 2026.

identified Sep 18, 2026, 11:45 AM UTC

Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.

Affected components

DashboardEU Error IngestionEU Errors AlertingEU Attachment IngestionEU Span Ingestion

investigating Sep 18, 2026, 08:36 AM UTC

We are currently investigating an issue that causes new errors to be delayed in the EU region.
investigating Sep 18, 2026, 09:00 AM UTC

We have implemented a mitigation and are starting to recover.
investigating Sep 18, 2026, 09:53 AM UTC

We are processing real-time data again and are working on burning our backlog.
monitoring Sep 18, 2026, 09:54 AM UTC

We are processing real-time data again and are working on burning our backlog.
monitoring Sep 18, 2026, 10:56 AM UTC

We have identified a networking issue with an upstream provider and are working on mitigations.
identified Sep 18, 2026, 10:58 AM UTC

We have identified a networking issue with an upstream provider and are working on mitigations.
identified Sep 18, 2026, 11:45 AM UTC

Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.
resolved Sep 18, 2026, 11:57 AM UTC

We are processing real-time data for all data types again.

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