Resolved after 1 hour 45 minutes, affecting US Transaction Ingestion and US Span Ingestion, on November 3, 2026.
The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.
Affected components
Update timeline
- investigating Nov 03, 2026, 03:40 PM UTC
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.
- investigating Nov 03, 2026, 03:44 PM UTC
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.
- investigating Nov 03, 2026, 03:52 PM UTC
We are still investigating the issue. EU is not affected, only US span and transaction ingestion.
- identified Nov 03, 2026, 03:53 PM UTC
We have identified the issue. We are working to roll out a fix.
- resolved Nov 03, 2026, 05:25 PM UTC
The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.
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