- Detected by Pingoru
- Sep 18, 2026, 10:17 AM UTC
- Resolved
- Sep 18, 2026, 10:58 AM UTC
- Duration
- 41m
Affected: EU Span Ingestion
Timeline · 3 updates
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investigating Sep 18, 2026, 10:17 AM UTC
We are currently investigating an issue affecting spans ingestion in the EU region
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investigating Sep 18, 2026, 10:56 AM UTC
We have identified a networking issue with an upstream provider and are working on mitigations.
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resolved Sep 18, 2026, 10:58 AM UTC
We have identified a networking issue with an upstream provider and are working on mitigations.
Read the full incident report →
Critical September 18, 2026 - Detected by Pingoru
- Sep 18, 2026, 08:36 AM UTC
- Resolved
- Sep 18, 2026, 11:57 AM UTC
- Duration
- 3h 20m
Affected: DashboardEU Error IngestionEU Errors AlertingEU Attachment IngestionEU Span Ingestion
Timeline · 8 updates
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investigating Sep 18, 2026, 08:36 AM UTC
We are currently investigating an issue that causes new errors to be delayed in the EU region.
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investigating Sep 18, 2026, 09:00 AM UTC
We have implemented a mitigation and are starting to recover.
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investigating Sep 18, 2026, 09:53 AM UTC
We are processing real-time data again and are working on burning our backlog.
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monitoring Sep 18, 2026, 09:54 AM UTC
We are processing real-time data again and are working on burning our backlog.
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monitoring Sep 18, 2026, 10:56 AM UTC
We have identified a networking issue with an upstream provider and are working on mitigations.
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identified Sep 18, 2026, 10:58 AM UTC
We have identified a networking issue with an upstream provider and are working on mitigations.
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identified Sep 18, 2026, 11:45 AM UTC
Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.
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resolved Sep 18, 2026, 11:57 AM UTC
We are processing real-time data for all data types again.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 04:13 PM UTC
- Resolved
- Sep 10, 2026, 05:10 PM UTC
- Duration
- 56m
Affected: US Error IngestionUS Transaction IngestionUS Attachment IngestionUS Profile IngestionUS Replay IngestionUS Span IngestionUS Cron MonitoringCustom Metrics (beta)US Size Analysis IngestionUS Snapshot Ingestion
Timeline · 3 updates
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investigating Sep 10, 2026, 04:13 PM UTC
We are investigating degraded ingestion in US.
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investigating Sep 10, 2026, 04:52 PM UTC
We are continuing to monitor delayed ingestion.
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resolved Sep 10, 2026, 05:10 PM UTC
Ingestion is now operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 03:25 PM UTC
- Resolved
- Sep 10, 2026, 04:26 PM UTC
- Duration
- 1h 1m
Affected: DashboardAPI
Timeline · 3 updates
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identified Sep 10, 2026, 03:25 PM UTC
During migration to new control silo region we started to observe increased number of 500 errors. Migration procedure was rolled back.
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monitoring Sep 10, 2026, 04:07 PM UTC
Issue were identified and fixes were applied. We continue to monitor situation
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resolved Sep 10, 2026, 04:26 PM UTC
Issue fully resolved
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 02:16 PM UTC
- Resolved
- Sep 01, 2026, 08:29 PM UTC
- Duration
- 6h 13m
Affected: US Span Ingestion
Timeline · 7 updates
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investigating Sep 01, 2026, 02:16 PM UTC
We are experience slow ingestion for spans in US
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investigating Sep 01, 2026, 03:40 PM UTC
We are continuing to investigate an issue that affects spans ingestion latency
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investigating Sep 01, 2026, 04:41 PM UTC
We are continuing to investigate an issue that affects spans ingestion latency
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investigating Sep 01, 2026, 05:50 PM UTC
We are continuing to investigate an issue that affects spans ingestion latency
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monitoring Sep 01, 2026, 06:30 PM UTC
A fix has been implemented, and latency is coming down.
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monitoring Sep 01, 2026, 07:31 PM UTC
Latency is almost fully recovered.
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resolved Sep 01, 2026, 08:29 PM UTC
Spans ingestion is now operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 08:01 AM UTC
- Resolved
- Sep 01, 2026, 11:21 AM UTC
- Duration
- 3h 20m
Affected: DashboardAPIIntegration Pipeline
Timeline · 4 updates
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investigating Sep 01, 2026, 08:01 AM UTC
We are currently investigating what's going on and why requests timing out
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monitoring Sep 01, 2026, 08:57 AM UTC
We identified the issue and rolled out a configuration change
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monitoring Sep 01, 2026, 09:03 AM UTC
We're monitoring the implemented fix
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resolved Sep 01, 2026, 11:21 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 08:31 PM UTC
- Resolved
- Aug 31, 2026, 10:43 PM UTC
- Duration
- 2h 11m
Affected: US Error IngestionUS Errors AlertingAPIUS Transaction IngestionUS Attachment IngestionUS Profile IngestionUS Spans AlertingUS Replay IngestionUS Span IngestionUS Cron MonitoringUS Uptime MonitoringIntegration PipelineCustom Metrics (beta)SeerUS Size Analysis IngestionUS Snapshot Ingestion
Timeline · 7 updates
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investigating Aug 31, 2026, 08:31 PM UTC
we are investigating a failure in our infrastructure that is delaying ingestion
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investigating Aug 31, 2026, 08:52 PM UTC
We have identified the culprit and are rolling out a fix
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monitoring Aug 31, 2026, 09:02 PM UTC
The fix has been deployed and our ingestion backlogs are recovering
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investigating Aug 31, 2026, 09:12 PM UTC
API is experiencing issues
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monitoring Aug 31, 2026, 09:16 PM UTC
Our systems are recovering from an ingestion backlog
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monitoring Aug 31, 2026, 09:26 PM UTC
Our systems are recovering from an ingestion backlog, webhooks are currently delayed
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resolved Aug 31, 2026, 10:43 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 09:24 AM UTC
- Resolved
- Aug 27, 2026, 03:41 PM UTC
- Duration
- 6h 17m
Affected: DashboardUS Error IngestionAPIUS Transaction IngestionUS Attachment IngestionUS Profile IngestionUS Replay IngestionUS Span IngestionUS Cron MonitoringCustom Metrics (beta)US Size Analysis IngestionUS Snapshot Ingestion
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 04:17 PM UTC
- Resolved
- Aug 26, 2026, 08:36 PM UTC
- Duration
- 4h 18m
Affected: DashboardAPI
Timeline · 5 updates
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investigating Aug 26, 2026, 04:17 PM UTC
We are experiencing slower page loads and API responses due to a database issue in us
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identified Aug 26, 2026, 05:53 PM UTC
We have identified a potential cause of excess traffic and are working on a fix.
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monitoring Aug 26, 2026, 06:47 PM UTC
We have put a fix into place and are monitoring the situation
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monitoring Aug 26, 2026, 08:04 PM UTC
We have put a fix into place and are monitoring the situation
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resolved Aug 26, 2026, 08:36 PM UTC
The issue has been resolved
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 09:38 AM UTC
- Resolved
- Aug 25, 2026, 12:38 PM UTC
- Duration
- 3h
Affected: US Errors Alerting
Timeline · 4 updates
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investigating Aug 25, 2026, 09:38 AM UTC
We are investigating delays in error alerts in the US region, up to 10 minutes
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investigating Aug 25, 2026, 11:09 AM UTC
We are continuing to investigate the issue
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identified Aug 25, 2026, 12:27 PM UTC
We have identified the issue and implemented a fix.
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resolved Aug 25, 2026, 12:38 PM UTC
Error alerting is back to normal.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 10:33 PM UTC
- Resolved
- Aug 18, 2026, 10:42 PM UTC
- Duration
- 8m
Timeline · 2 updates
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identified Aug 18, 2026, 10:33 PM UTC
RCA complete, mitigating now
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resolved Aug 18, 2026, 10:42 PM UTC
mitigated, gocd functional again
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 09:42 PM UTC
- Resolved
- Aug 18, 2026, 10:21 PM UTC
- Duration
- 38m
Affected: US Errors AlertingUS Transactions AlertingUS Spans Alerting
Timeline · 4 updates
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investigating Aug 18, 2026, 09:42 PM UTC
We are currently investigating a delay in evaluating alerts in the US region.
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identified Aug 18, 2026, 09:56 PM UTC
We have identified the cause and are working to determine a mitigation. This is only affecting US right now.
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monitoring Aug 18, 2026, 10:15 PM UTC
We have implemented a fix and the systems are recovering. We are monitoring to ensure that backlogs are proessed.
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resolved Aug 18, 2026, 10:21 PM UTC
The problem has been resolved, all backlogs have cleared and everything is operational again.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 05:47 PM UTC
- Resolved
- Aug 13, 2026, 10:27 PM UTC
- Duration
- 4h 39m
Affected: US Error IngestionUS Errors AlertingUS Transaction IngestionEU Transaction IngestionEU Errors AlertingUS Transactions AlertingUS Spans AlertingEU Transactions AlertingUS Span IngestionEU Span IngestionEU Spans Alerting
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 09:58 PM UTC
- Resolved
- Aug 12, 2026, 10:52 PM UTC
- Duration
- 54m
Affected: US Error IngestionUS Errors Alerting
Timeline · 3 updates
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investigating Aug 12, 2026, 09:58 PM UTC
We are currently investigating error ingestion latency in US.
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identified Aug 12, 2026, 10:43 PM UTC
We've mitigated the source of ingestion latency and are processing the backlog.
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resolved Aug 12, 2026, 10:52 PM UTC
Backlogs have been processed
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 12:58 PM UTC
- Resolved
- Aug 12, 2026, 02:24 PM UTC
- Duration
- 1h 26m
Affected: API
Timeline · 3 updates
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investigating Aug 12, 2026, 12:58 PM UTC
We are currently investigating reports of API timeouts for the Sentry API in our US region.
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monitoring Aug 12, 2026, 01:14 PM UTC
API performance has returned to expected levels. We are continuing to monitor.
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resolved Aug 12, 2026, 02:24 PM UTC
API performance has returned to expected levels.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 11:45 AM UTC
- Resolved
- Aug 12, 2026, 02:48 PM UTC
- Duration
- 3h 2m
Affected: US Error IngestionUS Errors Alerting
Timeline · 5 updates
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investigating Aug 12, 2026, 11:45 AM UTC
We are actively investigating this issue.
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investigating Aug 12, 2026, 12:36 PM UTC
We've identified the root cause and are actively working on mitigation.
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identified Aug 12, 2026, 01:28 PM UTC
A fix has been made and the backlog is being processed.
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monitoring Aug 12, 2026, 02:21 PM UTC
We're processing new events and alerts in realtime, and continue to process the tail of the backlog.
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resolved Aug 12, 2026, 02:48 PM UTC
The backlog has been processed
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 04:21 PM UTC
- Resolved
- Aug 07, 2026, 05:08 PM UTC
- Duration
- 47m
Affected: US Span Ingestion
Timeline · 4 updates
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investigating Aug 07, 2026, 04:21 PM UTC
We are currently investigating the issue
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identified Aug 07, 2026, 04:30 PM UTC
We've put a fix in place and are monitoring. We anticipate catching up to ingestion within 1 hour
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monitoring Aug 07, 2026, 04:48 PM UTC
Ingestion latency for spans, crons, and logs is back to normal levels.
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resolved Aug 07, 2026, 05:08 PM UTC
The ingestion delay is resolved
Read the full incident report →
- Detected by Pingoru
- Jul 27, 2026, 04:23 PM UTC
- Resolved
- Jul 27, 2026, 06:27 PM UTC
- Duration
- 2h 3m
Affected: US Error IngestionUS Errors AlertingUS Profile IngestionUS Spans Alerting
Timeline · 4 updates
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investigating Jul 27, 2026, 04:23 PM UTC
We are experiencing issues with error and profile ingestion in our US region and are investigating the issue.
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identified Jul 27, 2026, 04:56 PM UTC
We have identified the issue and error and profile ingestion is back up in US. Expect delays in ingestion and alerting for errors and profiles.
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monitoring Jul 27, 2026, 06:07 PM UTC
We have resolved the incident and are monitoring our ingestion backlog.
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resolved Jul 27, 2026, 06:27 PM UTC
The backlog has been cleared and ingestion is back to normal.
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2026, 10:30 AM UTC
- Resolved
- Jul 21, 2026, 02:14 PM UTC
- Duration
- 3h 44m
Affected: US Span Ingestion
Timeline · 6 updates
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investigating Jul 21, 2026, 10:30 AM UTC
We are actively investigating this issue
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investigating Jul 21, 2026, 11:26 AM UTC
We are still actively investigating this issue
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investigating Jul 21, 2026, 12:20 PM UTC
We are still actively investigating this issue
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monitoring Jul 21, 2026, 01:04 PM UTC
We've found and fixed the root cause and are burning through our spans backlog. Ingestion should be back to normal in around an hour.
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monitoring Jul 21, 2026, 01:55 PM UTC
We're still burning through our spans backlog
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resolved Jul 21, 2026, 02:14 PM UTC
We've burned through our spans backlog. Latency across span consumers are normal.
Read the full incident report →
- Detected by Pingoru
- Jul 20, 2026, 11:11 AM UTC
- Resolved
- Jul 20, 2026, 04:57 PM UTC
- Duration
- 5h 46m
Affected: EU Error IngestionEU Errors AlertingEU Attachment Ingestion
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 09:06 PM UTC
- Resolved
- Jul 17, 2026, 06:57 AM UTC
- Duration
- 9h 50m
Affected: DashboardSeer
Timeline · 8 updates
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identified Jul 16, 2026, 09:06 PM UTC
The issue is mitigated and the webhook backlog is being processed. Seer code reviews will run and linked Github issues and PRs will update incrementally.
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identified Jul 17, 2026, 12:44 AM UTC
The webhook backlog is being processed, ETA ~3 hours until fully caught up. Seer code reviews will run and linked Github issues and PRs will update incrementally.
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identified Jul 17, 2026, 01:28 AM UTC
The webhook backlog is processing.
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identified Jul 17, 2026, 02:44 AM UTC
The webhook backlog is processing.
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identified Jul 17, 2026, 03:49 AM UTC
The webhook backlog is processing. Estimated recovery is now 2-2.5 hours.
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identified Jul 17, 2026, 04:50 AM UTC
The webhook backlog is processing.
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identified Jul 17, 2026, 05:49 AM UTC
The webhook backlog is processing.
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resolved Jul 17, 2026, 06:57 AM UTC
The webhook backlog is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 02:44 PM UTC
- Resolved
- Jul 14, 2026, 07:32 PM UTC
- Duration
- 4h 47m
Affected: US Error IngestionEU Error Ingestion
Timeline · 8 updates
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investigating Jul 14, 2026, 02:44 PM UTC
We are currently investigating the issue.
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investigating Jul 14, 2026, 03:42 PM UTC
We continue to investigate the issue.
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identified Jul 14, 2026, 04:42 PM UTC
We have identified the problem and are working on recovery.
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identified Jul 14, 2026, 04:49 PM UTC
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
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identified Jul 14, 2026, 05:02 PM UTC
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data. We are working to start allowing user feedback in DE.
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monitoring Jul 14, 2026, 05:40 PM UTC
We are processing errors in realtime, and error backlogs have been processed. We're continuing to monitor the situation before restoring feedback ingestion.
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monitoring Jul 14, 2026, 06:16 PM UTC
We are continuing to monitor ingestion, and a fix is being deployed to unblock feedback ingestion.
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resolved Jul 14, 2026, 07:32 PM UTC
Feedback ingestion is back to realtime and the backlog has been processed.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 11:51 AM UTC
- Resolved
- Jul 13, 2026, 02:25 PM UTC
- Duration
- 2h 33m
Affected: US Error IngestionUS Transaction IngestionUS Attachment IngestionUS Profile IngestionUS Replay IngestionUS Span Ingestion
Timeline · 4 updates
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investigating Jul 13, 2026, 11:51 AM UTC
We are investigating ingestion delays.
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identified Jul 13, 2026, 12:24 PM UTC
We identified the issue and restoring service.
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monitoring Jul 13, 2026, 12:41 PM UTC
Service has been restored and we are actively monitoring the situation
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resolved Jul 13, 2026, 02:25 PM UTC
Service has been restored.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 12:58 AM UTC
- Resolved
- Jul 13, 2026, 02:56 AM UTC
- Duration
- 1h 58m
Affected: US Spans AlertingUS Span IngestionUS Cron MonitoringUS Uptime Monitoring
Timeline · 4 updates
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investigating Jul 13, 2026, 12:58 AM UTC
We are currently investigating the issue.
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identified Jul 13, 2026, 01:46 AM UTC
We have identified the problem and are working to restore ingestion
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monitoring Jul 13, 2026, 02:01 AM UTC
We have implemented a fix and are monitoring the situation. We expect ingestion to catch up in the next hour, approximately.
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resolved Jul 13, 2026, 02:56 AM UTC
Ingestion has caught up and alerts have been restored.
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2026, 10:43 PM UTC
- Resolved
- Jul 11, 2026, 03:34 AM UTC
- Duration
- 4h 51m
Affected: US Error IngestionUS Errors Alerting
Timeline · 8 updates
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investigating Jul 10, 2026, 10:43 PM UTC
We are currently investigating this issue.
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identified Jul 10, 2026, 11:02 PM UTC
We have identified the problem and are working on a fix, ingested errors are delayed and will be processed once the fix is in place.
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identified Jul 11, 2026, 12:04 AM UTC
We have identified the problem and are working on recovery. New errors are being processed in real time and we are in the process of consuming backlogged errors.
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identified Jul 11, 2026, 12:56 AM UTC
We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.
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identified Jul 11, 2026, 01:46 AM UTC
We expect recovery of historical data to be complete within the next 2 hours.
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identified Jul 11, 2026, 02:37 AM UTC
We have processed the majority of our backlog. We are now recovering an additional 25M error events ranging from 22:20 to 23:20 UTC, which should complete in the next 2 hours
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monitoring Jul 11, 2026, 03:28 AM UTC
We have processed the majority of our backlog. We are now recovering the tail of the backlog.
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resolved Jul 11, 2026, 03:34 AM UTC
We have processed the backlog.
Read the full incident report →