SendGrid incident

Retroactive Incident - Failures Processing Subset of Webhook Events

Notice Resolved View vendor source →

SendGrid experienced a notice incident on March 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 07:18 PM UTC
Resolved
Mar 04, 2026, 03:30 PM UTC
Duration
—
Detected by Pingoru
Mar 10, 2026, 07:18 PM UTC

Update timeline

  1. resolved Mar 10, 2026, 07:18 PM UTC

    Our engineers have investigated and resolved the issues that began on 3/4/2026 from 8am PST to 3/9/2026 at 5pm PST that impacted the reporting for a subset of group unsubscribe and group resubscribe Event Webhooks. Users may have experienced issues with group unsubscribes and group resubscribes that were not processed, although the api calls for those events were processed. The issue has been resolved and all impacted services are operating normally.