Twilio incident
Legacy Marketing Campaigns not loading for some customers
Resolved after 1 hour 49 minutes, affecting SendGrid Legacy Marketing Campaigns, on April 8, 2026.
Our engineers have monitored the fix and confirmed the issue with Legacy Marketing Campaigns unable to load has been resolved. All services are now operating normally at this time.
Affected components
Update timeline
- monitoring Apr 08, 2026, 03:17 PM UTC
Starting around 08:00 AM PDT on April 8th, 2026, our engineers began investigating an issue with a subset of customers not being able to access Legacy Marketing Campaigns. They have deployed a fix & are continuing to monitor for functionality. This did not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Apr 08, 2026, 04:19 PM UTC
Our engineers are continuing to monitor the fix for the issue. We will provide another update in another hour, or as soon as more information becomes available.
- resolved Apr 08, 2026, 05:06 PM UTC
Our engineers have monitored the fix and confirmed the issue with Legacy Marketing Campaigns unable to load has been resolved. All services are now operating normally at this time.
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