SendGrid incident

Legacy Marketing Campaigns not loading for some customers

Notice Resolved View vendor source →

SendGrid experienced a notice incident on April 8, 2026 affecting Legacy Marketing Campaigns, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 03:17 PM UTC
Resolved
Apr 08, 2026, 05:06 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 08, 2026, 03:17 PM UTC

Affected components

Legacy Marketing Campaigns

Update timeline

  1. monitoring Apr 08, 2026, 03:17 PM UTC

    Starting around 08:00 AM PDT on April 8th, 2026, our engineers began investigating an issue with a subset of customers not being able to access Legacy Marketing Campaigns. They have deployed a fix & are continuing to monitor for functionality. This did not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Apr 08, 2026, 04:19 PM UTC

    Our engineers are continuing to monitor the fix for the issue. We will provide another update in another hour, or as soon as more information becomes available.

  3. resolved Apr 08, 2026, 05:06 PM UTC

    Our engineers have monitored the fix and confirmed the issue with Legacy Marketing Campaigns unable to load has been resolved. All services are now operating normally at this time.