Is mailprotector down?

Last checked 3m ago
Current status
mailprotector is up

No incidents right now.

mailprotector is operational right now. Last checked 3m ago; the most recent incident resolved 7d ago.

Real-time mailprotector status, recent outages, and incident history: pulled directly from mailprotector's official status page at status.mailprotector.com every 5 minutes. Pingoru tracks 10 mailprotector services and has captured 3 incidents in the last 90 days (99.89% uptime). Get email, Slack, Discord, or webhook alerts the moment mailprotector reports a new incident, free for 3 monitors, no credit card.

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mailprotector uptime 99.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 17m
    Started Oct 20, 2026, 04:32 PM UTC · Resolved Oct 20, 2026, 10:50 PM UTC
    Shield
    Timeline · 5 updates
    • investigating · Oct 20, 2026, 04:32 PM UTC

      We are investigating reports of connection timeouts or rate limiting with some domains using Shield. This is not affecting all mail flow.

    • investigating · Oct 20, 2026, 05:21 PM UTC

      We are continuing to investigate this issue.

    • identified · Oct 20, 2026, 06:21 PM UTC

      It appears that a reduction in the number of Microsoft servers communicating with Shield this morning contributed to the per-server volume spike. The team has mitigated the connection timeouts and rate limits, and the queues are draining. We do not have an exact time for when the queues will be emptied, but it appears it should be within the hour, most likely sooner. We are continuing to investigate with a priority of restoring stable and expected mail flow.

    • monitoring · Oct 20, 2026, 06:55 PM UTC

      The queues are caught up, and we are observing normal mail flow at this time. The rate limiting experienced this morning was a response to abusive mail volume that was exacerbated by the reduction in Microsoft servers communicating with Shield. We will continue to monitor our queues through the business day to ensure processing is stable.

    • resolved · Oct 20, 2026, 10:50 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 16m
    Started Aug 03, 2026, 06:14 PM UTC · Resolved Aug 03, 2026, 06:31 PM UTC
    Shield
    Timeline · 2 updates
    • monitoring · Aug 03, 2026, 06:14 PM UTC

      At approximately 1:00 PM ET, we were alerted to slow message processing in Shield. The symptoms were slow message updates and some delivery delays. The team has identified the bottleneck and resolved the issue. The queues are catching up, and performance appears to be normalizing. We will continue to monitor the queue for full resolution.

    • resolved · Aug 03, 2026, 06:31 PM UTC

      The queues have caught up, and performance is operating at expected levels.

    Latest: The queues have caught up, and performance is operating at expected levels.

Incident record

Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutes
56incidents recorded
13last 12 months
2last 90 days
9 hourstypical duration, 12 months

The longest incident in the last year, Replies to Support team not being processed on June 4, 2026, ran for 25 hours. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Shield5
  • CloudFilter and SafeSend Email Security4
  • CloudMail Hosted Email1
  • Issue Notice1
  • Management Console1

Latest incidents

  • Connection time outs or rate limiting reported October 20, 2026 · 6 hours · degraded service

    We are investigating reports of connection timeouts or rate limiting with some domains using Shield. This is not affecting all mail flow.

  • Slow processing of Shield messages August 3, 2026 · 16 minutes · notice

    At approximately 1:00 PM ET, we were alerted to slow message processing in Shield. The symptoms were slow message updates and some delivery delays. The team…

  • CloudFilter mail log data not showing July 13, 2026 · 5 hours · degraded service

    Email log data for CloudFilter is not visible in the Console. The issue appears to have started approximately 9:00 AM ET this morning. The team is…

Outage history

Past 90 days · 2 incidents View full outage history →