Sendcloud incident

Third-party issue: Multiple integrations - Order import issues

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on April 2, 2026 affecting GLOBAL, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 06:58 AM UTC
Resolved
Apr 02, 2026, 06:58 AM UTC
Duration
—
Detected by Pingoru
Apr 02, 2026, 06:58 AM UTC

Affected components

GLOBAL

Update timeline

  1. investigating Apr 01, 2026, 07:49 AM UTC

    Status: Investigating We are currently investigating an issue preventing orders being imported from multiple integrations. Affected components GLOBAL (Partial outage)

  2. monitoring Apr 01, 2026, 07:54 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components GLOBAL (Operational)

  3. resolved Apr 02, 2026, 06:58 AM UTC

    Status: Resolved This incident has been resolved. Affected components GLOBAL (Operational)